Refunds are administered by Squid directly and not Independent Catering. For a full refund please log into your squid account in the usual way by clicking on your school from the list opposite (please remember to be logged into the squid account that you want a refund for just in case you have more than one account). Click on the Contact Us link in the squid website to reveal an email message box and request a full refund and closure of the account.